We spoke to a sample group of Ecommerce Merchants engaged in digital businesses with Magento to understand their requirements from a BI solution to help them make most of their Digital commerce investments. Magento has also come up with their own strategy to help customers plan their investments better.
Let us first understand what the core problems are:
- Lack of a single source of truth when it comes to customer intelligence
- Too many manual processes in trying to gain insight from the data sources
- Lack of automation when it comes to reporting generation
- Lack of data sources integration option
- A lot of time spent on data compilation
- Lack of visibility into affiliate performance
- Lack of a fast and intuitive analytics solution for real-time problem-solving.
Bizintel360’s self-service Magento analytics empowers Ecommerce Business users with a fast, easy and secure cloud-based BI that needs no ETL, data warehouse, data modeling or any other complex IT hardware requirements. Magento Analytics helps users get real-time actionable insight about:
- Their most loyal customers
- The revenue generated from new vs repeat customers
- The performance and revenue generated by affiliates
- Which campaign has the highest or lowest ROI
- Any query or complaint by loyal customers
- Best performing segments in the retention campaign
- Overall customer behavior
- Best performing channels
These are some of the answers users can get using Bizintel360 Magento Analytics. This is an end to end solution that helps customers from acquisition to retention of loyal customers. Apart from this, it also offers insight into your product catalog, order time and revenue and negotiation success rate among others. Please click here for a deep dive demo about this product.
Bizintel360 is one of a kind solution that has all the capabilities customers look for in a BI solution. It is a fast, easy and secure solution that gives the power of advanced data analytics in the hands of business users. And to top it all, the product trial is completely free with no credit card requirements or lengthy registration process