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There are many metrics that can be used to evaluate the quality of your product. It can range from customer satisfaction, real-time resolution of issues, infrequent downtime or outage, consistent performance, Optimum ROI among others. Customers expect a product that is not just delivered in time but ultimately passes the test of time by beingRead more

Enterprises face a big challenge when it comes to big data. If you are a small or medium-sized enterprise, or just starting up, you must compete against companies that may have much larger IT and marketing budgets to implement the latest in big data storage and analytics technologies. And even if you can afford toRead more

Companies ought to understand their product complaints and the improvements that their customers are seeking. Product quality improvement is possible in every step of business; right from the supplier of raw materials, inventory, finished product, packaging to end retailer, and from delivery to after-sales service. These quality data reside in various sources such as ERP,Read more